- Edited by ZigZag3143xMVP, Moderator Wednesday, March 25, 2015 5:27 PM Clarity
What troubleshooting steps have you done?
Have you tried with Ethernet? Does it show you are connected but you have no internet access? Does it have a ! on the wireless symbol?
You can try uninstalling and re-installing driver in device manager. windows+r type "Devmgmt.msc" w/out quotes expand network adapters and right click on the wireless and uninstall --> reboot the computer and try connecting
You can open up an admin command prompt and try resetting wireless
Netsh int ip reset
Netsh winsock reset
Netsh advfirewall reset
ipconfig /release
ipconfig /renew
Any additional information will help
- Edited by aw00t Tuesday, March 24, 2015 5:00 PM
- Proposed as answer by ZigZag3143xMVP, Moderator Wednesday, March 25, 2015 5:29 PM
Did you try the command prompts that I listed?
And yes I agree try safe mode with networking as well.
Can you also give us the output of ipconfig /all
Open command prompt and type : ipconfig /all
Can you ping? Open up command prompt and type "ping www.bing.com" (without quotes)
Also as mentioned do you have any other anti virus installed?
- Edited by aw00t Thursday, March 26, 2015 1:32 AM